Precision Implant Clinic Privacy Policy November 2024
Our contact details.
Name: Precision Implant Clinic
Address: 9A Newry Road Banbridge BT32 3HF
Phone Number: 028 4003 2202
E-mail: info@precisionimplantclinic.com
The type of personal information we collect.
We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care. We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details) including your name, age, address, telephone numbers, email address and your general medical practitioner.
Medical and dental records including Radiographs, clinical photographs and study models.
Any correspondence (relating to you) with other healthcare professionals: such as referrals to specialists, for example.
How we get the personal information and why we have it.
Most of the personal information we process is provided to us directly by you for example:
Your data will be collected via online forms, email, telephone calls, in person, or in referral letter or communication from other clinicians.
Data may also be collected if you sign up to marketing, social media, or other channels, this is only done for monitoring, and analytics, to gather preference, statistics to improve our service and marketing for similar visitors. We do not sell or disclose information to third parties.
Indirect receipt of information refers to information about you that has not been provided directly by you for example:
We may receive information about you from your referring dentist in relation to your dental treatment.
We have and use the information that you have given us in order to plan and deliver your dental care. This may be in conjunction with or shared with other health professionals as required. We may disclose your information to individuals, organisations or third parties in order to provide proper care, this will only be done in line with other organisations who comply with applicable data protection legalisation and operate in the strictest confidence. In order to provide proper and safe dental care, we may need to disclose personal information about you to:
Your general medical practitioner.
The hospital or community dental services.
Other health professionals caring for you.
Dental Insurance Companies of which you are a member.
Private dental schemes of which you are a member.
Please note we will never sell your data or personal information to a third party.
If requested by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this policy will occur only when we have your specific consent.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information, including special category data (health data) are:
(a) Your consent. You can remove your consent at any time. You can do this by contacting Andrew Little DPO Precision Implant Clinic.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We have a legitimate interest.
How we store your personal information
Your information is securely stored. Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only accessed by treating clinicians and relevant dental team members, who will only access the information necessary for your course of treatment or personal information for contact and communication.
We will retain your records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer. We will then dispose your information by secure digital deletion software or physical destruction (shredding/other means of making unreadable) in the case of physical records.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@precisionimplantclinic.com, 028 4003 2202 at the above address if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@precisionimplantclinic.com, 028 4003 2202, or at the above address.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
